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Privacy Policy

1. Controller

3 STEPS BEYOND LTD
Represented by: Kenan Mujezinovic
Prevezis 1

Carisa Galatea Residences Block A, Flat 103
6025 Larnaca, Cyprus
Email: hello@3stepsbeyond.de
Phone: +357 95 128627

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2. Personal Data We Collect

The following personal data is processed:

  • Name

  • Email address

  • Phone number

  • IP address (when using our website)

  • Profile picture (if uploaded)

  • Video recordings from live-calls

  • Payment and billing data (via third-party payment providers)

  • Website usage data (via analytics tools)

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3. Purpose of Processing

Your personal data is processed for the following purposes:

  • Processing and managing bookings

  • Customer communication and support

  • Delivering and improving our coaching & retreat services

  • Website performance analysis and marketing optimization

  • Fulfillment of legal and contractual obligations

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4. Legal Basis

We process your data on the basis of:

  • Art. 6(1)(b) GDPR – Contractual necessity (e.g., bookings, participation in retreats)

  • Art. 6(1)(a) GDPR – Your consent (e.g., contact forms, newsletter, Stripe payments)

  • Art. 6(1)(f) GDPR – Legitimate interest (e.g., service improvement, marketing analysis)

  • Art. 6(1)(c) GDPR – Legal obligations (e.g., tax and accounting requirements)

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5. Retention Period

We retain your data only as long as necessary for the purposes stated above and as required by applicable legal retention periods. After that, the data will be securely deleted.

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6. Data Sharing with Third Parties

Your data will only be shared with trusted third-party providers when necessary:

  • Payment providers (e.g., Stripe)

  • Hosting and email service providers (e.g., Wix, Gmail)

  • Video call and webinar tools (e.g., Zoom, Google Meet)

  • Analytics and tracking services (see Section 8)

All third parties are GDPR-compliant or contractually bound via Data Processing Agreements (DPAs).

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7. Your Rights under the GDPR

As a data subject, you have the following rights at any time:

  • Right to access your stored data (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure ("right to be forgotten", Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to object to data processing (Art. 21 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact: hello@3stepsbeyond.de.

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8. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website performance. The following services are in use:

  • Google Analytics

  • Meta Pixel

  • Wix Analytics

You can disable cookies at any time via your browser settings. Some features may be limited if cookies are disabled.

A cookie banner is displayed upon your first visit, allowing you to accept or decline optional cookies.

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9. International Data Transfers

We do not actively transfer personal data outside the European Union. Should a transfer become necessary (e.g., via integrated services like Stripe or Zoom), it is carried out under standard contractual clauses (SCCs) or other recognized legal mechanisms ensuring an adequate level of data protection.

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10. Data Protection Contact

For any questions or concerns regarding data protection, you can contact:
Kenan Mujezinovic
Email: hello@3stepsbeyond.de

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